Monthly Subscription Services
No Refunds After Subscription Starts
We do not provide refunds once your monthly subscription has started. This is because we offer before you subscribe to any of our services.
Why No Refunds?
- You get 15 days to test all features for free
- You can cancel anytime during the freemium plan
- No payment is required on the freemium plan
Freemium Plan Details
- Try all features for 15 days
- No credit card required to start
- Cancel anytime — no charges on the freemium plan
- Only pay after you decide to continue
One-Time Payment Services
Non-Refundable Services
The following one-time payment services are non-refundable:
- Branded Mobile Apps development
- Payment gateway integrations
- Custom development work
- Setup and installation services
Exception — 8 Hour Window
We only provide refunds for one-time payments if:
- You request a refund within 8 hours of making the payment
- The payment was made by mistake
- Something went wrong during the payment process
How to Request Emergency Refund
- Contact us within 8 hours of payment
- Email: [email protected]
- Explain why the payment was made by mistake
- Provide your payment details
- Once a Refund Request is received, we will initiate the refund instantly. It may take 10–12 working days to reflect in your bank account.
Cancellation Policy
Monthly Subscriptions
- Cancel anytime from your account dashboard
- No cancellation fees
- Service continues until the end of your current billing period
- No refund for the current month
How to Cancel
- Login to your Deonde account
- Go to billing settings
- Click "Cancel Subscription"
- Confirm cancellation
Contact Us
If you have questions about our refund policy, please contact us at [email protected].