"Deonde's team was fantastic in creating our own ordering app. It's made a real difference in how we operate, and our customers are finding it so convenient. Highly recommend their service!"Read Chowman Case Study →
How Deonde's ready-to-launch platform helped Munch build Zimbabwe's leading multi-delivery app — covering food, grocery, and more across Harare, with native EcoCash integration.
Munch is Zimbabwe's leading on-demand multi-delivery platform, offering food, grocery, and essential delivery services across Harare. With native EcoCash and OneMoney integration, Munch made cashless delivery accessible to virtually every Zimbabwean smartphone user — capturing market leadership through speed, convenience, and local payment expertise.
Munch aimed to build a comprehensive multi-category delivery platform for Zimbabwe covering food, grocery, and other categories. The core challenge was integrating EcoCash mobile payments — Zimbabwe's dominant payment method — and launching quickly enough to capture early market share before competitors. Building this from scratch across multiple categories would have required a large engineering team and significant time to market.
Deonde deployed a multi-category white-label platform with native EcoCash and OneMoney integration, a multi-vendor dashboard for managing food and grocery merchants, and a driver app optimised for Harare's delivery geography. The full platform — customer app, driver app, merchant portal, and super admin dashboard — was live within 7 days.
Munch became Zimbabwe's top multi-delivery application. EcoCash integration made the platform accessible to virtually all Zimbabwean smartphone users — far beyond what card-only platforms could reach. The multi-category approach drove higher customer lifetime value and order frequency, establishing Munch as the market leader with zero commission paid to Deonde on every order.
Munch needed a platform that could handle multiple delivery verticals simultaneously — all from one unified admin panel, one driver fleet, and one customer app. Deonde's multi-category architecture made that possible from day one.
A multi-category delivery platform built for the Zimbabwean market — with the payment integrations that matter most locally.
Native EcoCash and OneMoney mobile payment integration unlocking access to Zimbabwe's largest payment network — no bank account required for customers.
Food, grocery, and other delivery categories all managed from one merchant dashboard and ordered through one customer app — more value, more revenue.
Precision delivery zone mapping for Harare suburbs with intelligent route optimisation for Munch's growing driver fleet across the city.
Restaurant and grocery store owners manage their menus, inventory, orders, and payouts independently through a dedicated merchant portal.
iOS & Android app published under the Munch brand — customers download Munch directly from the app stores, building brand loyalty with every order.
Complete visibility across all delivery categories — orders, revenue, driver performance, merchant analytics — all from one powerful admin panel.
With over 10 million registered EcoCash users in Zimbabwe, any delivery platform that doesn't support mobile money is locked out of the majority of the market. Deonde's EcoCash integration gave Munch instant access to virtually the entire addressable market from launch day.
"In Zimbabwe, if you don't support EcoCash you're not in the game. Deonde got that integration right from day one — and that made all the difference for our growth."
Munch Team
Munch Multi-Delivery App, Harare, Zimbabwe
See what our customers say about transforming their delivery business
"Deonde's team was fantastic in creating our own ordering app. It's made a real difference in how we operate, and our customers are finding it so convenient. Highly recommend their service!"Read Chowman Case Study →
"Starting our own delivery app felt overwhelming before Deonde. But they made it incredibly simple. We launched in less than a week, and our sales have grown significantly since then."Read HungryJi Case Study →
"Deonde has completely transformed how we handle orders. The admin panel gives us full control, and our customers love the smooth ordering experience. Best investment we've made."Read Munch Zimbabwe Case Study →