"Deonde's team was fantastic in creating our own ordering app. It's made a real difference in how we operate, and our customers are finding it so convenient. Highly recommend their service!"Read Chowman Case Study →
Customers order ahead online, pay upfront, and collect at your counter — no queue, no wait. Pre-paid orders go straight to the kitchen so everything is ready on arrival.
Trusted by 300+ brands worldwide
Six features that eliminate counter queues, reduce wait times, and increase customer satisfaction for self pickup.
Customers place their order in advance and select a preferred pickup time. The kitchen receives the order with the time slot attached — preparation starts at exactly the right moment.
Set available pickup time slots and maximum order capacity per slot. Prevents over-booking, manages kitchen load, and ensures every customer collects on time.
Customers pay online at the time of ordering. They receive an instant order confirmation with a pickup time and order reference number — no payment required at the counter.
Pre-orders appear in the kitchen display with the scheduled pickup time highlighted. Staff prepare the order just in time — reducing waste and ensuring freshness at the moment of collection.
When the kitchen marks an order as ready, the customer receives an automatic push notification and SMS: "Your order is ready for collection." No guessing, no calling ahead.
Customers can reorder their favourite items with a single tap. Order history is saved in the app — making repeat pickup orders faster and encouraging more frequent visits.
Without a self-pickup system, customers arrive, wait, and sometimes leave. With click and collect, orders are pre-paid and pre-scheduled — the kitchen knows exactly what to prepare and when. No wasted food, no over-staffed counter, no customers walking out because the queue was too long.
The customer browses your menu on your app or website, adds items to their cart, and selects a pickup time slot. They pay online at checkout and receive instant confirmation with their order reference.
The order appears in the kitchen display with the scheduled pickup time. Staff begin preparation at the right moment — food is fresh, hot, and ready exactly when the customer arrives.
The customer shows their order reference or confirmation at the counter. The order is handed over in seconds. They receive a notification confirming collection. Done — no queue, no wait, no hassle.
See what our customers say about transforming their delivery business
"Deonde's team was fantastic in creating our own ordering app. It's made a real difference in how we operate, and our customers are finding it so convenient. Highly recommend their service!"Read Chowman Case Study →
"Starting our own delivery app felt overwhelming before Deonde. But they made it incredibly simple. We launched in less than a week, and our sales have grown significantly since then."Read HungryJi Case Study →
"Deonde has completely transformed how we handle orders. The admin panel gives us full control, and our customers love the smooth ordering experience. Best investment we've made."Read Munch Zimbabwe Case Study →
Everything you need to run a world-class delivery operation, included from day one
Intuitive dashboards your team can master in hours. No technical expertise required to get started.
Bank-level encryption, GDPR compliance, and monitored cloud hosting, with custom SLAs available for enterprise plans. Your data and your customers' data stays safe.
Zero commissions means every order goes directly to you. Most businesses recover their investment within the first month.
Dedicated onboarding team and 24/7 technical support. We're with you from setup to scale.
New features shipped every month. No extra cost, no downtime. Your platform evolves with market demands.
Manage your business from any device, anywhere. Full-featured web dashboard plus native mobile apps.
This feature is part of Deonde's complete commission-free restaurant ordering platform — branded app, website, driver management, QR menus, and multi-location support. Used by restaurants across 24+ countries.