Direct Ordering System
Own Your Customer. Keep Every Penny.

Accept orders directly through your own branded website and app. Own every customer relationship, control your data and build loyalty — without paying a penny to aggregators.

Zero commission per order Your brand, your data ★ 4.2/5 on G2
300+Businesses Worldwide
24+Countries Served
2M+Orders Processed Monthly
$1B+Revenue Processed

Trusted by 300+ brands worldwide

Chowman HungryJi Needy Baghdadi TalabNow PocketSaver Northern Eats Bunana Rapid Dinger

Everything in a Direct Ordering Platform

One flat monthly fee. Zero commission. Every tool you need to win orders directly from your customers.

Branded Ordering Website
Your own custom-domain ordering website with your logo, brand colours, and menu. Customers order directly from you — not from a third-party aggregator listing.
iOS & Android App
A fully branded mobile app published on the App Store and Google Play under your business name. Customers download your app — not a generic aggregator marketplace.
Zero Commission
Pay a flat monthly fee. Every order revenue goes to you — no per-order percentage, no transaction fee taken by Deonde. Save 15–30% per order vs aggregators.
Customer Data Ownership
Every customer name, email, phone number, order history, and preference belongs to you — stored in your admin panel, exportable any time, never shared with a third party.
Loyalty & Rewards
Built-in loyalty points, cashback, and rewards programme to convert first-time buyers into regulars — and regulars into advocates who refer friends.
Discount Codes & Promotions
Create and schedule discount codes, free delivery offers, BOGO deals, and referral bonuses — target specific customer segments or run platform-wide promotions.
The Commission Maths

Stop Paying 25% of Every Order to Someone Else's Platform

A restaurant doing 1,000 orders per month at an average $25 order value pays $6,250–$7,500 per month to aggregators at 25–30% commission. That is $75,000–$90,000 per year. Deonde costs a fraction of that — with zero per-order commission.

  • Typical aggregator commission: 15–30% per order
  • 1,000 orders × $25 avg × 25% = $6,250/month to the aggregator
  • Deonde plan: flat monthly fee — keep all of the $6,250
  • You also own your customer list — not the aggregator
  • Run your own promotions without paying for platform placement
Deonde direct ordering system — commission-free branded app and website

Built for Every Direct Ordering Business

Independent Restaurants Restaurant Chains Cloud Kitchens Food Delivery Startups Grocery Delivery Bakeries & Dessert Shops Pizza & Fast Food Tiffin & Meal Services

Launch Your Direct Ordering Channel in 3 Steps

1
Sign Up & Set Up Your Menu
Create your Deonde account, upload your logo and brand colours, add your menu with photos, prices, and modifiers. Takes less than a day with our onboarding team's help.
2
We Deploy Your Branded Platform
Deonde sets up your ordering website and submits your branded mobile apps to the App Store and Play Store. Your web ordering goes live within 3 business days.
3
Start Taking Direct Orders
Share your ordering link and app download link with your customers. Every order they place comes to you directly — zero commission, full customer data, complete control.
Start 15-Day Free Trial View Pricing
Customer Stories

Real Stories from
Founders Who Scaled with Deonde

See what our customers say about transforming their delivery business

"Deonde's team was fantastic in creating our own ordering app. It's made a real difference in how we operate, and our customers are finding it so convenient. Highly recommend their service!"
Debaditya Chaudhury
Founder, Chowman
Read Chowman Case Study →
"Starting our own delivery app felt overwhelming before Deonde. But they made it incredibly simple. We launched in less than a week, and our sales have grown significantly since then."
Doni Riba
CEO, HungryJi
Read HungryJi Case Study →
"Deonde has completely transformed how we handle orders. The admin panel gives us full control, and our customers love the smooth ordering experience. Best investment we've made."
Tatenda Jakarasi
Founder, Munch Zimbabwe
Read Munch Zimbabwe Case Study →
Why Deonde

Built for Business
Growth, Not Just Ordering

Everything you need to run a world-class delivery operation, included from day one

Easiest Usability

Intuitive dashboards your team can master in hours. No technical expertise required to get started.

Enterprise-Grade Security

Bank-level encryption, GDPR compliance, and 99.99% uptime SLA. Your data and your customers' data stays safe.

Better ROI

Zero commissions means every order goes directly to you. Most businesses recover their investment within the first month.

Constant Support

Dedicated onboarding team and 24/7 technical support. We're with you from setup to scale.

Periodic Updates

New features shipped every month. No extra cost, no downtime. Your platform evolves with market demands.

Access Anywhere

Manage your business from any device, anywhere. Full-featured web dashboard plus native mobile apps.

Direct Ordering — Frequently Asked Questions

A direct ordering system lets customers order food from your own branded app and website — without going through third-party delivery aggregators. You pay zero commission per order and own all your customer data.
Aggregators typically charge 15–30% commission per order. On 1,000 orders per month at an average of $25, that is $3,750–$7,500 per month going to the aggregator. With Deonde, you pay a flat monthly fee and keep 100% of every order.
No. Deonde provides both a branded ordering website and iOS/Android apps in one platform. Customers can order from whichever they prefer — you manage everything from one admin panel.
Yes. Many Deonde customers use aggregators for visibility while running their own direct channel for loyal customers. Deonde helps you convert aggregator customers to direct — using loyalty rewards and targeted promotions.
Yes. Deonde offers full access to all direct ordering features. No credit card required.

What Is a Direct Ordering System for Restaurants?

A direct ordering system is a technology that enables customers to place food orders directly with a restaurant through the restaurant's own website, mobile app, or social media profile — bypassing third-party aggregator platforms entirely. The restaurant maintains full ownership of the customer relationship, including contact data, order history, and payment information, which can be used for future marketing without platform restrictions. Direct ordering is the fastest-growing segment of restaurant technology as restaurants seek to reduce dependency on high-commission marketplace platforms.

  1. Owned Customer Database — every order creates a customer record in the restaurant's own CRM, not the platform's database, giving the restaurant permanent access to their customer base
  2. Social Commerce Integration — direct ordering links can be embedded in Instagram bios, Facebook pages, Google Business Profiles, and WhatsApp catalogs, turning social followers into direct customers
  3. Custom Checkout Experience — the restaurant controls the entire checkout flow, including upsell prompts, add-on suggestions, and loyalty point redemption, without platform-imposed design constraints

How Does Direct Ordering Reduce Restaurant Dependency on Aggregators?

By actively promoting direct ordering through QR codes at tables, packaging inserts, and social media, restaurants can gradually shift their delivery volume from high-commission marketplace channels to zero-commission direct channels. Industry data shows that restaurants with a strong direct ordering presence reduce their marketplace order share from 80% to 40–50% within 12 months, halving their effective commission spend while maintaining total order volume. Deonde's platform includes tools to incentivize marketplace customers to switch to direct ordering through first-order discounts exclusive to the restaurant's own app.

Part of the Deonde Restaurant Platform

Explore the Full Online Ordering System for Restaurants

This feature is part of Deonde's complete commission-free restaurant ordering platform — branded app, website, driver management, QR menus, and multi-location support. Used by restaurants across 24+ countries.

Further Reading on Direct Ordering

View all articles
Get Started Today

Launch Your Ordering & Delivery Platform in 3 Days

No commission on orders. 100% white-label. Cancel anytime.

No credit card required Zero hidden charges Live in 3 days