"Deonde's team was fantastic in creating our own ordering app. It's made a real difference in how we operate, and our customers are finding it so convenient. Highly recommend their service!"Read Chowman Case Study →
Automatically collect post-delivery reviews, monitor your ratings across all channels, respond to feedback, and use review analytics to continuously improve your customer experience.
Trusted by 300+ brands worldwide
Six review management tools built into the Deonde platform — automated, actionable, and always on.
Automatically trigger a review request after every delivered order — via push notification, SMS, or email. Capture feedback while the experience is still fresh.
See your average rating across all orders and time periods — broken down by food quality, delivery speed, and overall experience. Track rating trends week over week.
Respond to any customer review directly from the admin panel. Your responses are visible to the customer — demonstrating that you take their feedback seriously.
Filter reviews by branch, vendor, menu category, or driver — to pinpoint exactly where quality issues originate and take targeted action to fix them.
Set alert thresholds — for example, any review below 3 stars — and receive an instant notification so you can reach out to the customer and resolve the issue fast.
Track how your average rating changes over time — and correlate rating shifts with menu changes, new drivers, or promotional periods to understand what drives quality up or down.
The average unhappy restaurant customer tells 9–15 people about their experience. With Deonde's instant negative review alerts, you can reach out to the customer and offer a resolution before they share it publicly — turning a bad experience into a loyalty moment.
The moment the driver marks an order as delivered, a review request is automatically triggered — no manual action required from your team.
The customer receives a push notification or SMS with a simple rating prompt. They rate food quality, delivery speed, and overall experience in under 30 seconds.
The review appears in your admin dashboard instantly. Respond, flag for investigation, or trigger a re-engagement offer if the rating was low — all from one panel.
See what our customers say about transforming their delivery business
"Deonde's team was fantastic in creating our own ordering app. It's made a real difference in how we operate, and our customers are finding it so convenient. Highly recommend their service!"Read Chowman Case Study →
"Starting our own delivery app felt overwhelming before Deonde. But they made it incredibly simple. We launched in less than a week, and our sales have grown significantly since then."Read HungryJi Case Study →
"Deonde has completely transformed how we handle orders. The admin panel gives us full control, and our customers love the smooth ordering experience. Best investment we've made."Read Munch Zimbabwe Case Study →
Everything you need to run a world-class delivery operation, included from day one
Intuitive dashboards your team can master in hours. No technical expertise required to get started.
Bank-level encryption, GDPR compliance, and monitored cloud hosting, with custom SLAs available for enterprise plans. Your data and your customers' data stays safe.
Zero commissions means every order goes directly to you. Most businesses recover their investment within the first month.
Dedicated onboarding team and 24/7 technical support. We're with you from setup to scale.
New features shipped every month. No extra cost, no downtime. Your platform evolves with market demands.
Manage your business from any device, anywhere. Full-featured web dashboard plus native mobile apps.