404 Not Found

nginx/1.18.0 (Ubuntu)

Chat & Notification Solution
Keep Every Customer in the Loop

Real-time push notifications, SMS order alerts, and in-app messaging keep your customers informed at every step — from order confirmation to delivery at the door.

Start 15-Day Free Trial Book a Demo

Push & SMS alerts | Automated triggers

300+ Businesses

24+ Countries

2M+ Orders Monthly

$1B+ Revenue

Trusted by 300+ brands worldwide

Push Notifications

Send automatic push notifications for order confirmation, preparation started, out for delivery, and delivered milestones. Customers stay informed without calling the restaurant.

SMS Order Alerts

Customers who prefer SMS receive text message updates for every key order milestone. SMS alerts reach customers on any phone — no app required.

In-App Order Chat

Customers can message the restaurant or delivery driver directly through the app. Staff can respond, send updates, or resolve issues — all without phone calls or third-party tools.

Automated Order Status Updates

Trigger notifications automatically when an order status changes — accepted, being prepared, picked up, or delivered. Zero manual effort required from your team.

Broadcast & Campaign Messaging

Send promotional broadcasts to all customers or targeted segments — flash sales, new menu launches, loyalty reward reminders, and special event announcements — from the admin panel.

Notification Analytics

Track open rates, click-through rates, and conversion data for every notification campaign. Understand which messages drive orders and refine your communication strategy over time.

Reduce Missed Orders and Complaints

Automated Notifications Cut Customer Enquiries by 80%.

Most restaurant customer service enquiries are "Where is my order?" With automated order status notifications at every milestone, customers always know exactly what is happening — before they pick up the phone. This reduces inbound support calls, improves customer satisfaction scores, and frees up your team to focus on food.

Order confirmation sent within seconds of payment — no customer uncertainty
SMS fallback ensures customers are reached even without the app installed
In-app chat resolves issues before they become negative reviews
Broadcast messages to segmented customer lists — not mass spam
Notification analytics show you which messages drive re-orders

Start 15-Day Free Trial Book a Demo

Restaurant chat and notification solution — order status SMS, push notifications, and in-app messaging

Built for Every Restaurant Format

Restaurants Cloud Kitchens Multi-Vendor Platforms Grocery Delivery Pharmacy Delivery Dark Stores Food Courts Catering Services

Up and Running in 3 Steps

Connect Your Notification Channels

Link your SMS gateway and enable push notifications in the Deonde admin panel. Both channels are activated with a few clicks — no developer required.

Configure Automated Triggers

Set notification rules for each order milestone — confirmed, preparing, picked up, delivered, and ready for collection. Each trigger fires automatically when the order status changes.

Customers Stay Informed at Every Step

From the moment a customer places an order to the moment it arrives, they receive automatic updates. Fewer support calls, higher satisfaction, and more repeat orders.

Start 15-Day Free Trial Book a Demo

Customer Stories

Real Stories from
Founders Who Scaled with Deonde

See what our customers say about transforming their delivery business

"Deonde's team was fantastic in creating our own ordering app. It's made a real difference in how we operate, and our customers are finding it so convenient. Highly recommend their service!"

Debaditya Chaudhury

Founder, Chowman

Read Chowman Case Study →

"Starting our own delivery app felt overwhelming before Deonde. But they made it incredibly simple. We launched in less than a week, and our sales have grown significantly since then."

Doni Riba

CEO, HungryJi

Read HungryJi Case Study →

"Deonde has completely transformed how we handle orders. The admin panel gives us full control, and our customers love the smooth ordering experience. Best investment we've made."

Tatenda Jakarasi

Founder, Munch Zimbabwe

Read Munch Zimbabwe Case Study →

Why Deonde

Built for Business
Growth, Not Just Ordering

Everything you need to run a world-class delivery operation, included from day one

Easiest Usability

Intuitive dashboards your team can master in hours. No technical expertise required to get started.

Enterprise-Grade Security

Bank-level encryption, GDPR compliance, and 99.99% uptime SLA. Your data and your customers' data stays safe.

Better ROI

Zero commissions means every order goes directly to you. Most businesses recover their investment within the first month.

Constant Support

Dedicated onboarding team and 24/7 technical support. We're with you from setup to scale.

Periodic Updates

New features shipped every month. No extra cost, no downtime. Your platform evolves with market demands.

Access Anywhere

Manage your business from any device, anywhere. Full-featured web dashboard plus native mobile apps.

Frequently Asked Questions

What notification types does Deonde support?

Deonde supports push notifications (via the branded app), SMS alerts, and in-app chat messages. All three can be used together or individually, depending on your plan.

Are notifications sent automatically or manually?

Notifications are automated by default — they fire when an order status changes (confirmed, preparing, out for delivery, delivered). You can also send manual broadcast messages for campaigns and promotions.

Can customers message the restaurant directly?

Yes. The in-app chat feature allows customers to message the restaurant or delivery driver. Staff receive and respond through the admin panel or driver app.

Do customers need the app for notifications?

Push notifications require the app. SMS notifications work on any mobile phone without the app. We recommend enabling both for maximum reach.

Is Deonde free to start?

Yes. Deonde offers full access to all features including notifications and messaging. No credit card required.

404 Not Found